Approach the Grievance Redressal Officer of its branch or any other office that you deal with. The facilities provided are as under: A. How DPG will deal with your complaint: DPG will assess what aspects of your complaint fall within its purview and the gravity of the complaint. The insurance company should resolve your complaint within a reasonable time. Deputy Director General (Establishment), Dak Bhavan, Sansad Marg, New Delhi—110001. Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. , If you have registered under any of the following category, you need to sign-in as registered user, er care center /Complaints: 0612-2230082, 2220207 (Tel), 2225011 (Fax), email@example.com 0141-2372020 (Tel), 2366151 (Fax), Tamil Nadu (For Tamil Nadu and Pondicherry), firstname.lastname@example.org 044-28520367 (Tel), 285221199 (Fax), email@example.com 040-23463636 (Tel), firstname.lastname@example.org 0522-2622000 (Tel), 2616855 (Fax), email@example.com 0135-2658396 (Tel), 2650065 (Fax), West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands). Complaints on non-delivery or delayed or wrong delivery of ordinary mail articles, delayed payment or non-payment of money order or Electronic Money Orders, non-delivery or delayed delivery or non receipt of acknowledgement of Registered articles, non delivery or delayed delivery of Insured articles, Parcels, Packets, complaints on abstraction of contents of mails articles except articles mentioned under serial 1 ibid. iv) DDG (PG) for Registerred Letter / Parcel. – 133001. firstname.lastname@example.org 0171-2603100 (Tel), 2603736 (Fax), email@example.com 0177-2629000 (Tel), 2620351 (Fax). Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017. firstname.lastname@example.org 0172-2706700 (Tel), 2721670 (Fax). Postmaster / In-charge of the Post Office where the transaction has taken place. GHMC Complaints Registration Modes . Content owned and updated by Department of Posts, Ministry of Communications, Government of India. If you are not happy with their solution, you can escalate the matter to IRDAI. Only A-Z,a-z and ( ' ) and ( . ) In case if it is not resolved within 15 days or if you are unhappy with their resolution you can approach the Grievance Redressal Cell of the Consumer Affairs Department of … Register your complaint in the Post Office where transaction has taken place and get acknowledgement. Invalid format. IPH Toll Free No. , ( ' ) ,( / ) and (-) are allowed with single space. The standards for resolving complaints are announced through the Citizen Charter of Department of Posts available in link About Us on Home page of this website. : If you have a grievance, approach the grievance cell of the insurance company first. The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. Complaint on Postal Services addressed to Postal Directorate, New Delhi, may only be addressed to concerned officer and sent on given email, telephone or fax number. Last Updated: 06 Nov 2020.
General Managr (BP) for EPP, LP, BP. This website belongs to Department of Posts, Ministry of Communications, GoI. If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Circle at the following address: O/o CPMG,AP circle, PSD complex, besides Door Darshan quarters, Krishnalanka, Vijayawada-520013, email@example.com, 0866-2429854 (Tel), 24747282 (Fax).