Why will my photos not attach to an inmate’s email? And your disdain for the app, website and even this company grows even more so after writing email after email and never once receiving a reply/conformation that they even received any information regarding your issue. This can take up to two weeks. The public can send an incoming message to the inmate; of which the inmate can send one response message for free. One big ole webpage that is then feed into Apple‘s development and they wrap the application around it. Sign in to your ConnectNetwork account and add a facility that offers Messaging 2. If the app can tell me the scheduled visit is "already over" or "has too many visitors already" then I know it can confirm that it never connected AND NOT STILL CHARGE THEM $5.99 for absolutely nothing. Whoever made this was basically an html web developer who knew a little bit too much. And I'm not even sure why you would even attempt to do this knowing darn good and well it's going to do the same thing it did ALL BUT ONE TIME before.

Click on the “Forgot Password” to reset your password. What should I do? How do I find out how an inmate is spending their money? I’m hoping the next visit will work. Requires iOS 10.2 or later. Messages need work. I had left 3 emails regarding this problem and have yet to receive answer on how to put money on, This application is very slow and does not load.

Then I had another visit & the phone connected but froze a whole 30 sec., only to disconnect me saying something about "error see logcat" whatever that means! I paid for a visit to see my son & was never able to connect to the call! File upload now works when sending mailUI Tweaks, VendEngine is now JailFunds by VendEngineNew look!Modern UI with whole new logos and icons. At first I was happy & content with this app which allows me to connect with my boyfriend who is incarcerated through emails & video visits now due to covid 19.

Every inmate can send one outgoing message for free each week. I put money on the wrong inmate’s account. Here's 3 BEST Alternative FOCUS Apps!

I have a brand new iPhone/fast internet and very good WiFi.

The JailFunds by VendEngine app gives access to the video visitation system as well as quick links to other commonly used areas of the site. You will need to ask the inmate. We are not permitted to provide inmate account balances. Let us help you connect In Minnesota contact: Minnesota Office of the Attorney General, St. Paul, MN, website: http://www.ag.state.mn.us; Phone Number: 651-296-3353; Toll Free: 1-800-657-3787; TTY: 1-800-366-4812. I love this app... it allows me to keep in contact with my husband through texts and send photos of our kids, the Video visits are amazing maybe had one or 2 issues with the screen blacking out but went out and right back i not even a min and it would go right back.. i miss my husband so much and this allows him to see his handsome face or talk to him without leaving my bed lol since onsite visits are video anyway.... thank you jailfunds.

I try multiple times every month, and eventually it decides to accept it. It will not allow me to make deposits. You need to contact the phone company directly about a refund on unused phone time. It's very frustrating. Users can also schedule and join video visitations from within the app. I can see him but he can’t see me. 3. There are no editor reviews currently available. If the facility offers email communications to be sent directly to an inmate, you will see the option listed on our website. When you were released, you filled out a form for the commissary manager to issue you a check. but this app adds the option of sending pictures to the one's you love inside. Also make sure your file is a .jpg, .jpeg or .gif. What happens to their money? but this app adds the option of sending pictures to the one's you love inside. If an inmate receives a deposit of any kind from our system that is later flagged as a fraudlent transaction, whether it is filed intentionally or on your behalf, the inmate could be blocked permanently from receiving future deposits. *Do better *We already have to take care of our love ones that are incarcerated.

3 out of 4 video visits were perfect and the 4th video visit was canceled due to an issue that there was no control over and at first they reset my visit and when it couldnt be reset because he was moved they refunded me. Has anyone had issues with their cameras not working for video visits? Never send money to someone you have not met in person, and confirm emergency situations are real before sending money. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705 877-276-5554 (toll free) www.dob.texas.gov. You can compare other apps by clicking on "Add Your Own" below.

There has been few times where the video is jus a black screen, big problem with freezing up and video disconnecting itself; needs improvement there!!! And for the app itself I never have any issues at all!! Very buggy and crashes a lot. The inmate ordered commissary and never received it. The inmate needs to contact the commissary manager directly. I’ve deleted the app and reinstalled it and it still doesn’t work. Along with making ends meet during the pandemic only to be dukes out of our hard earned money countless time by your app/system‍♀️. your password, By continuing, you agree to AppGrooves Terms Which is nice. Texas customers click here for information about filing complaints about our money transmission or currency exchange product or service. You will need to contact the phone company directly for the cost of a call. This app has been amazing and has made life so much easier for me. not bad, frustrating at times. JailFunds allows users to make commissary and phone deposits instantly for their loved ones who are incarcerated. Please send us a secure message by filling in the information below. These people try to trick you out of your personal information and your money. Can only send one picture per message. This new one just doesn’t fit the phone screen well. This form will not send a message to the inmate. At the time of the deposit, you may have selected to receive a text message or email receipt. Get the grooviest deals delivered straight to your inbox. After the money is paid, we may not be able to give you a refund, even if you are the victim of fraud, except under limited circumstances. I really wish there was another option but I’m out of state, so can’t make deposits in person at kiosk.

There needs to be a way to attach more than 1 photo per message, also needs to find a simpler way to access the inmate each and every time, maybe make it where ya have a profile so u use a username and password for an inmate saved on your account. What can an inmate purchase with their money? And sometimes it will let me go and cancel the visit if it is not loading any of the notification boxes I just mentioned above. This is incredibly frustrating. Fraud Hotline at 855-836-3364. Unfortunately, by then I’ve already had VISA Fraud prevention questioning that there are numerous attempts. Keep up with your friends, share your story, like and comment on various posts and articles. This app deserves a “0”. Not a lot of long term help there either. easy to use. One of our specialists will get back to you depending on your question, comment or need. So far good. © 2020 JailFunds — All rights reserved – NMLS #1456160. personally, I believe it should have a more "MAILBOX" type design frame. You can make your deposit in less than 30 seconds from anywhere in the world. We only process the deposits for them. It will sit with the "waiting room...this make take up to 5 minutes" notification but does not ever load the blue notification with the "start the visit" button. Write and send messages to your friends and contacts from your iPhone. The account balance may be over the allowed limit, or the County Clerk’s office may have frozen the account for unpaid fees. still well worth downloading! Use These Apps for College Success, Forest App NOT effective? Example, how much goes to commisary, how much to phone, Is any being transferred to other accounts. My card was charged, but the inmate did not receive the money. Its very frustrating and I have to get some assistance after the weekend. Compatible with iPhone, iPad, and iPod touch. Inmate Messages costs $.50 for the inmate to send. Hi blow a horn.

Then they hook the buttons up to jump to specific parts of the page and mask off the rest of the pages. I rated it a 1, but it is not even a 1 in my book!

Reduce the file size to less than 5MB. Select an app to compare and find out which fits your needs, Best Apps for Those Who Love Classic Literature, Best Apps for Making Friends in a New Town, Apps Can Help Foreign College Students in the US, Best Apps for Celebrating Hanukkah during COVID-19, Best Apps for Hiking at the Great Wall of China, Best Apps for Playing Online Games with a Group, Must-Have Apps for Best Hiking Spots in Utah, Great Apps to Track Reading & Store Memos, Best Apps for Managing your Jewelry Collection, Best Apps for Playing & Scanning Lottery Tickets in Florida, Best Apps for Learning about Russian Literature, Must-Have Apps for Having a Great Valentine's Day, Best Apps for People in a Long-Term Relationship, Best Apps for Pre-Prepping for a Pre-Fixed Meal, Best Apps for Meeting New People in Beech Grove, Indiana, Bring Along Apps for a Trip to Niagara Falls, Must-Have Apps for Traveling to Portland, Oregon, Must-Have Apps to Prepare for an Alaskan Cruise, How Apps Are Elevating the Cooking Class Experience, Great Ways to Find the Best SMS Auto Reply App, To Land That Next Great Job, Networking Might Be the Key. If you believe you are the victim of fraud, call us. The inmate has been transferred. ***Update*** There are many types of scams out there, so you must be careful when transmitting money. However the past week it has completely stopped working, I can still send emails, but the video visits will not work it just says I'm in a waiting room & it could take 5 minutes... but it will stay like that for hours. Why is my credit/debit card being declined? Feedback or Complaints? This company gets 10 stars!!!!! Not having a draft box is really irritating. Please send us a secure message by filling in the information below. If you are trying to make a deposit, and a kiosk is down, please call our customer service line to report the outage. That happened the whole visit, I miss my son and right now this is the only way for me to see his handsome face and make sure he is really ok! But the "nice" doesn't last long because after being relieved that you get the chance to reschedule; you go and schedule it for a half hour or so later. It want an issue with the app., but because the person who responded to my contact for help advised me that they didn’t service the facility I was trying to deposit funds to, and which I was finally able to do with the bank overriding the VISA Fraud flagging and denial, I’m taking off one star in my rating. *****

Enter the email address associated with your account, and we will email you a link to reset

If you have a complaint, first contact the consumer assistance division at 855-836-3364 (toll free). I had the same problem with my camera not working on iPhone 11 Pro Max.